There have been a lot of changes happening in the travel industry. Since 2000, the travel industry is going through a massive transformation. This tourism sector is in a booming phase and is expected to grow further in a few years. Especially with the growth of so many online booking apps, it has become much easier for people to book hotels or flight without any troubles.
Let’s review hotel booking app trends in this current scenario, and how it expects to enhance their capabilities in the future:
Role of AI (Artificial Intelligence) chatbots
Artificial intelligence provides an effortless, smooth and swift experience for a user. In this current scenario, people have become busier than they used to be in earlier times. An AI Chatbots come handy in this scenario as it guides the user in finding the perfect accommodation for the user. Many travel and booking sites like the reservation.com, use Chatbots and have found it extremely advantageous.
These days’ online booking applications have become more communicative. Instant messaging has been extraordinarily useful and has been on the rise. The user has the opportunity to ask any of his queries and get an immediate reply about his place of travel or stay, guides him in getting the detailed information he requires.
Nothing can be better, than booking the most affordable and luxurious hotel of your choice without typing a word. What you require to do is just tap on the microphone and tell the application what kind of hotel he or she is looking for. It not only saves time but also saves extra financial cost on the visitor.
As it’s evident, now that this travel sector is all set to go through some significant changes. The advent of modern technologies like AI has been a key in delivering the necessary innovations which are essential to enhance further and upgrade the industry.